TriWest brings Tricare tools to your smartphone

Brian P. Smith/TriWest Healthcare Alliance

Your smartphone can now be used for more than texting friends or flinging birds. With TriWest’s mobile account tools, you can get closer to your health care.

TriWest Mobile App

Get answers to your general Tricare questions whether you’re relaxing at home, standing in line or waiting at the doctor’s office. Download the TriWest mobile app (TriWest.com/GoMobile) for iPhone®, iPad® or AndroidTM. You will have easy access to information such as:

• Preventive care schedules

• Deployment-related healthcare checklists

• Urgent and emergency care guidelines

• Steps to take after a life-changing event

TriWest Mobile Website

Need to take care of health care business when you’re away from your computer? Formatted to fit your phone, TriWest’s mobile site (m.TriWest.com) lets you log into your secure TriWest.com account to view your:

• Specialty care referrals and authorizations

• Claims

• Fees or premiums due (and make a one-time payment when eligible)

Text QuickAlerts

Prefer text rather than email? TriWest now has text Quick Alert notifications. When you choose to receive QuickAlerts via text, you are notified as soon as your referral, authorization or claim is processed or if a fee is due.

You choose which types of notifications you want to see.

When your text arrives, if you have an Internet connection, the link takes you directly to log in and see your account. No need to wait until you can get to your computer; when you get the text that your specialty care was authorized, view the referral information, contact your provider and make your appointment.

Next Steps

• You need a current TriWest.com account to select text QuickAlerts and to log into the mobile site. The same login information is used for both the full site and the mobile site.

• You must be logged into the full site (TriWest.com) to change your communication preferences and select text QuickAlerts.

• Text QuickAlerts are only available on participating carriers. Standard text messaging rates will apply, based on your cell phone service. View more information at TriWest.com/GoMobile.