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App to help access pharmacy benefits


Published: 11:24AM November 29th, 2012

TRICARE beneficiaries have new pharmacy options available and accessible in the palm of their hand just by using TRICARE pharmacy contractor Express Script’s enhanced mobile application. The new additions let beneficiaries use their smartphone to safely and securely manage their TRICARE pharmacy benefit.

So how convenient are the latest enhancements?

The updated app includes medication reminders and an account registration tool. The reminder feature gives beneficiaries the option to set up daily alerts to make sure they take their medications as prescribed and don’t skip a dose. The account registration feature lets beneficiaries create their ESI account right on their smartphone.

“The Express Rx mobile app gives beneficiaries access to their prescription information anytime, anywhere,” said Rear Adm. Thomas J. McGinnis, chief of TRICARE Pharmacy Operations.

Currently, the Express Rx app and mobile-optimized website allow beneficiaries to register for TRICARE Pharmacy Home Delivery and change current prescriptions over to home delivery. They can also order home delivery refills and check order status. Another feature lets beneficiaries look up information on their current prescriptions. For GPS-enabled smart phones, the app can direct beneficiaries to the nearest network retail pharmacy.

Smartphone users can download the app for free by going to or using services like the Apple App Store or Android Marketplace. The mobile-optimized pharmacy website is accessible at

Other available free apps to download through the Apple App Store or Android Marketplace are the TriWest mobile app and the Defense Manpower Data Center’s milConnect mobile app. Beneficiaries in the South Region can make use of the mobile Humana Military website, while beneficiaries in the North Region can use the mobile Health Net mobile site,

For more information, visit Learn how to switch to TRICARE pharmacy home delivery at