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Review of all records will maintain CYSS quality

Installation Management Command

Published: 03:38PM February 21st, 2013

Editor’s note: The following is the IMCOM commander’s open letter to CYSS workers.

As you may have heard us say before, this is the best workforce the Installation Management Command has seen in 30-plus years of service. We remain inspired by the dedicated professionals in the IMCOM Headquarters, regions and the garrisons. We have a great team and — you are a valuable and trusted member of that team.

Our Army Child, Youth and School Services allow our Soldiers and civilian workforce to focus on their mission of supporting and defending our nation.

You have the privilege as part of this workforce to work in a position that provides for the safety, health and well-being of the children and youth of these great Soldiers and civilians. We take this responsibility very seriously as evidenced by the recognition that military child and youth programs have received from multiple public and private sector organizations. We have the best trained child and youth workforces in the nation. We simply could not do it without you. Your day-to-day interactions give our children and youth the resiliency skills they need to flourish in a challenging military lifestyle. Quality assurance is a necessary and critical function of continuing this superior care.

To that end, we are reviewing personnel records of every employee to ensure required paperwork and procedures are in order — no one is being singled out. If in this review proper documentation is missing or incomplete, affected individuals will be required to work under line of sight supervision until such time as the records are corrected. For those of you whose records are being reviewed, we appreciate your patience and cooperation.

Again, we cannot thank you enough for your dedicated service. You are a critical asset to keeping our Soldiers and Families Army Strong!