Madigan Army Medical Center welcomed its new command sergeant major during a change of responsibility ceremony April 7 in the hospital’s Medical Mall.
Command Sergeant Major Mark Bivins assumed responsibility of Madigan from outgoing Command Sgt. Maj. Horace Tyson. Bivins is the new senior enlisted leader for the medical center which provides health care for more than 100,000 active-duty service members, their families and retirees.
Tyson’s accomplishments in his two years in the top enlisted role were lauded by Col. Michael Place, Madigan commander.
“Command Sergeant Major Tyson’s performance ensured Madigan’s continued reputation as Army Medicine’s premier medical center,” Place said. “Thank you, command sergeant major. Mission accomplished.”
During his tenure, the Georgia native improved access to care and maintained a customer service focus.
Under Tyson, Madigan also boasted winners at the Regional Health Command-Pacific’s Best Medic competitions and realized the highest graduation rate in the base’s last Expert Field Medical Badge event.
“It’s been my honor and pleasure to serve you, and I’d do it again,” Tyson said, who is headed next to serve at RHC-P on Joint Base Lewis-McChord. “If I’m sick and I need to be treated — Madigan, I’m coming home.”
Place also welcomed Bivins as the new senior enlisted adviser at Madigan.
“We’re fortunate in Army Medicine to have two such talented NCOs back to back here at Madigan,” Place said.
He extolled Bivins’ reputation as a superb noncommissioned officer.
“His experiences at Campbell and Bragg and most recently at Fork Polk will provide for continued success for all of those important things that we hold for NCOs here at Madigan,” Place said. “I’ve already been impressed with his engagement, insights and desires for Soldiers, Sailors, Airmen, Marines and their families.”
Bivins is an operating room technician by trade who hails from Kentucky.
He most recently served as the command sergeant major of Bayne-Jones Army Community Hospital, Fort Polk, La.
“It is an honor and privilege to assume the role of command sergeant major of such a wonderful facility as Madigan Army Medical Center,” Bivins said, a recipient of the Legion of Merit and the Bronze Star Medal. The 28-year veteran’s deployments include Somalia, Haiti, Iraq and Afghanistan.
“I know Madigan has a phenomenal reputation — it’s the best I’ve ever heard of — I know that they’re embodying that and we want to continue it.”
In and outside of the hospital, Bivins said he plans to focus on sustaining the readiness of service members.
He also wants to continue working closely with JBLM leadership to partner to improve health care.
“I look forward to working closely with you and our service members here at the joint base to achieve our common goal of providing quality health care to our service members and their families,” Bivins said.