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Madigan Army Medical Center

New medical records system unveiled

Regional Health Command-Pacific

Published: 12:05PM November 22nd, 2017
171115-A-RK384-431

Regional Health Command-Pacific

Navy Vice Adm. Raquel Bono, Defense Health Agency director, provides remarks during the MHS GENESIS Recognition Ceremony at Madigan Army Medical Center Nov. 15.

Hundreds of people gathered in the medical mall at Madigan Army Medical Center Nov. 15 for the MHS GENESIS Recognition Ceremony to commemorate the deployment of the Department of Defense’s new electronic health record at its four initial fielding sites in the Pacific Northwest.

“This is an exciting milestone for the Department of Defense, the Military Health System and, most importantly, our service members, veterans and their families,” said Stacy Cummings, program executive officer, Program Executive Office, Defense Healthcare Management System. “We have a responsibility to provide the best possible user experience to our beneficiaries and health care providers. We are delivering on that responsibility.”

As the hosting organization, Madigan was part of the first wave of military treatment facilities to begin using MHS GENESIS as part of the initial operational capability for the system. Madigan is the first Army military treatment facility and first major military medical center to field MHS GENESIS. Madigan joins other Washington military organizations that already launched the new system — Fairchild Air Force Base, Naval Health Clinic Oak Harbor and Naval Hospital Bremerton.

MHS GENESIS provides a single, integrated medical and dental record for inpatient and outpatient encounters across the Military Health System. It will support the availability of electronic health records for more than 9.4 million DOD beneficiaries.

Once MHS GENESIS is deployed DOD-wide, only one electronic health record system will be used for the first time, and all patients will be able to receive care at any military medical facility knowing their health records will follow them.

“The most important reason all of us are gathered here today are the 9.4 million men and women whose health care is entrusted to us,” said Thomas McCaffery, acting assistant secretary of defense for Health Affairs. “And we believe this electronic health record will help us support and advance that health care.”

According to McCaffery, the department chose a “high-performing, off-the-shelf commercial system” to take advantage of the progress that civilian health organizations have made in health information technology. That progress, coupled with “an eye on the unique elements of our military” — from readiness and cyber security requirements to the culture in military health care — will make MHS GENESIS like no other electronic health record, he said.

“We’re taking the very best of civilian health care and adapting it to the unique elements of our military,” McCaffery said. “Above all, it is critical to our readiness mission. It will serve as our health record in the deployed environment. It will be connected with our medical facilities back at home and follow our service members and their families through their entire length of service with the military and beyond.”

The comprehensive training, attention to detail and steadfast, razor focus on patient safety by the IOC sites is what is allowing the MHS to design the safest, most effective system possible, according to Navy Vice Adm. Raquel Bono, Defense Health Agency director.

Three of the four IOC sites — Oak Harbor, Bremerton and Madigan, that oversees the 62nd Medical Squadron Clinic at McChord Field — are members of the Puget Sound Military Health System, an integrated medical market that includes Army, Navy and Air Force facilities and provides care to more than 288,500 beneficiaries in the region.

“We chose the Pacific Northwest (to deploy MHS GENESIS) because you had the variety and diversity of functions and services that we needed in order to fully build a test case and test run our new MHS GENESIS,” Bono said. “So this is a very deliberate effort to have full visibility and comfort of all of the modules within MHS GENESIS.”

The DOD Healthcare Management System Modernization contract was awarded to Leidos, Inc., for $4.3 billion in the summer of 2015. Fielding to initial operational capability sites took place throughout 2017.

With the initial operational capability complete and review of lessons learned ongoing, deployment at future sites is expected to begin after a thorough review through 2018. Fielding to all Military Health System garrison sites is expected by 2022.

“During the next few months, we will continue to work with providers at our initial fielding sites to improve MHS GENESIS deployment, training and change management activities in preparation for full deployment decision later in 2018,” Cummings said. “We remain confident that MHS GENESIS will transform the delivery of health care and advanced data sharing through a modernized electronic health record for service members, veterans and their families.”